Come to Day One. Then decide.

Your place on the five days is free, so there is nothing to refund for the challenge itself — if it is not for you, simply stop coming.

This policy is about the one thing we do charge for: the optional AED 4.99 VIP pass. Come to Day One, and if you decide it is not for you, tell us by the end of that day and we refund it in full.

You do not need to explain yourself, justify the decision or complete a form. One message is enough.

Message us on WhatsApp, in the community group or directly, with the word REFUND, by the end of Day One. You can also email the address at the foot of this page from the address you booked with.

That is the whole process. You do not need to explain yourself. We will confirm and send the money back the same way you paid.

Refunds are processed by hand rather than automatically, and we action them within 24 hours of your message. Once processed, your bank or card provider usually takes a further five to ten working days to show it — that part is out of our hands.

The refund goes back to the card or account you paid from. We cannot send it somewhere else.

The promise is built around Day One because that is the honest test: one full session is enough to know whether the approach suits you, and the challenge is priced so that trying it costs almost nothing.

If you are past Day One and something has genuinely gone wrong — you were unwell, a session did not run, something on our side failed — write to us anyway. We would rather sort it out than hide behind a deadline.

If we cancel the challenge or cannot run it as advertised, you get a full refund automatically. You do not have to ask, and you do not have to accept a credit or a place on a later cohort instead.

Every day runs twice, so there are two chances to attend each session. If you miss one entirely, we cannot refund that day on its own — the session ran and the coach was there.

Recordings are part of the VIP pass and are not included with a standard seat. The value of the challenge is being seen and corrected live, which is the one thing a recording cannot do.

This policy sits on top of your rights under consumer law, it does not replace them. If the law gives you a stronger right than anything written here, that right applies.